Privacy Policy

Waseelah Ltd (“we”, “our”, “us”) provides a platform to discover Muslim classes, events, tutors, hijamah specialists, charities, and community services. We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights.

Who we are

Data Controller: Waseelah Ltd
Email: info@waseelah.co.uk
Website: waseelah.app

What this policy covers

This policy applies to the Waseelah mobile app (iOS/Android) and our website at waseelah.app.

Information we collect

• Approximate location (device permission, optional): used to show distance to nearby listings. The app works without location; distance will simply be hidden.
• Calendar access (device permission, optional): used only when you choose Add to Calendar for an event. We do not read your existing calendar events.
• Photos/Camera (device permission, optional): used only if you choose to add images to a listing you submit. Photos remain on your device unless you explicitly upload them.
• Crash/diagnostic data: limited technical information if the app crashes (e.g., OS version, device model) to improve stability.
• Content you submit: details you provide in forms (e.g., event, tutor, charity information, addresses, links). You choose what to submit.

We do not create user accounts and do not collect identifiers like passwords or government IDs.

How we use your information

• Show distance to listings based on your approximate location (if granted).
• Create calendar events on your device when you tap Add to Calendar.
• Process and display community listings you submit (after moderation).
• Maintain and improve app performance and safety.

Legal bases (UK GDPR)

• Consent: location, photos/camera, calendar access (you can deny/withdraw in device settings).
• Legitimate interests: app security, crash diagnostics, and moderation of user-submitted content.

Sharing and disclosure

We do not sell your personal information. We share only as necessary with service providers who help us run the app:

• Maps & Geocoding: Google Maps/Geocoding to convert addresses and open directions; Apple Maps/Google Maps when you tap to open a location.
• Data storage: Google Sheets via SheetDB (for publicly listed content that you submit, e.g., event cards).
• Build/infra: Apple (App Store), Google (Play), and Expo services for building and distributing the app.

All providers process data under their own policies and, where applicable, data processing terms.

Retention

• Location: used transiently on-device for distance; not stored by us.
• Calendar: events saved to your device calendar persist until you remove them.
• Submitted content: kept while published or as needed for moderation and legal obligations.
• Diagnostics: retained only as necessary to investigate and improve reliability.

Your rights

Under UK GDPR you may request: access, rectification, erasure, restriction, portability, and to object to certain processing. You can also withdraw consent (e.g., disable Location/Photos/Calendar in device settings). To exercise rights, email info@waseelah.co.uk.

You can lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.

Children

Waseelah is a general-audience app. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to remove it.

Security

We use reasonable technical and organisational measures to protect information.

Cookies (website)

Our website uses only essential cookies required for basic functionality unless stated otherwise. If we add analytics or other cookies in future, we will update this policy and, where required, request consent.

Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “Last updated” date.

Contact

Questions or requests: info@waseelah.co.uk

App Store Privacy “Nutrition” Summary (for reference)

This section helps you fill the App Store Connect privacy questionnaire consistently:

• Data linked to you: None by default.
• Data not linked to you (optional/with your action):
  • Location (Approximate) – App functionality (show distance).
  • Photos/Videos – User content you choose to upload.
  • Calendar – Write only, when you add an event.
  • Diagnostics – Crash data (App performance).
• Tracking: We do not track you across apps and websites owned by other companies.